1. What's kind of material you optioned?
According to the material, the moulds divided into alloy and 50 Mn type.
2. Do I have to pay for the tooling?
You have to pay for new mould. If annual purchase excess USD 45 thousand, we will evaluate the cost efficiency to make decision about refund.
3. Could you offer magnetizing service?
We have magnetizers in house to supply magnetized magnets.
4. Could you supply coating and plating service for neodymium magnet?
We could supply various types of coated magnets, including zinc, nickel, epoxy and other coating types.
5. How to handle unqualified magnets after delivery?
We will supply 8D report after analysis. We will undertake related loss caused by unqualified products.
1. Is it suitable in my region?
We could supply motors with different voltage and other parameter as your requirements.
2. What’s the working environment?
The altitude should be under 1000 meter, moisture under 80% and operating temperature between -15℃ and +40℃.
1. How to select a proper machine or machines?
You should send us a small amount of ore sample, typically 20 kg. We will recommend you the type based on the analysis and beneficiation test.
2. How to prepare the machine after delivery?
You have to obey the drawings and installation manual, and we also provide remote guide and on-site training program as your requirement.
3. How to obtain spare parts?
We promise life-time spare parts supply on market price.
4. How to obtain repair service?
Please contact us and we will make and execute repair plan to dispose your problem.